FAQs

Frequently asked questions

Want to find out more about how we work or need a bit more detail about our home canopies? You’ll find the answer in the FAQs below, which are based on our most frequently-asked customer questions from over the years.

Can’t find the answer to your question? Get in touch, one of our friendly team members will be able to help.

  • All of our canopies are bespoke for each individual home, with a large choice of options and designs to choose from. The canopy is then custom fitted to match your requirements.

    The best way to find out how much a canopy or carport might cost is to arrange a FREE home survey with us.

  • To help you spread the cost of a new canopy, we do have finance packages available to suit all budget requirements, with 0% APR representative.

    As with all finance options, the credit is subject to application and status, and can vary depending on your individual circumstances and requirements.

    Our finance packages are all authorised and regulated by the Financial Conduct Authority. Terms and conditions apply to any finance taken out with us.

    *Credit is subject to status and affordability. Terms and conditions apply. Canopies UK Ltd, 1 Chanters Way, Darwen, Lancs, BB3 0GY (Register no. 723612) is a credit broker and is authorised and regulated by the Financial Conduct Authority. Credit provided by Hitachi Personal Finance, a trading style of Hitachi Capital (UK) PLC, authorised and regulated by the Financial Conduct Authority (Register no. 704348).

  • As the leading designer, manufacturer and installer of canopies in the UK, we’re exceptionally proud of all our products, and we offer full guarantees for all them.

    This guarantee covers both the manufacturing of the product itself, and the work carried out by our installation team at your home.

    We are able to give guarantees because we’ve spent years refining our canopies with the highest quality materials and the most rigorous standards, with every member of our team specialising in their craft.

    We adhere to all building regulations and requirements, and we’re always striving to surpass these with the quality of our work, as you’ll see from all our accreditations.

  • In order to give you an exact price breakdown right from the outset of the project and to ensure a smooth, hassle-free process, our surveyors will visit your home to take precise measurements for our installation team.

    This also enables them to speak directly with you about your requirements and help you to decide exactly which type of canopy would best suit your needs.

    They will also use their expertise to analyse the structure of the building and the brickwork – to make sure they are fit for purpose. They will check important construction points like drainage areas, access to the property, and terrain contours – to assess whether or not the land slopes away.

    All of these factors will then allow the surveyor to give you an official quote at your property, this is a free service and there is no obligation. Should you go ahead and order then the detailed measurements and any special requirements about the property will be passed on directly to our installation team so they can arrive at your home fully prepared with the knowledge of where the canopy will be placed.

  • After you have placed an order with our surveyor, you’ll receive a confirmation letter from our team typically within ten working days.

    Once your order has been confirmed, we get to work straight away and construct your bespoke canopy in our factory. Everything is manufactured to the highest standards and designed to exactly match your requirements. The canopy is then ready for installation at your home.

    This whole process takes between six to eight weeks, from your meeting with our surveyor and then placing an order to our installation team arriving at your house.

  • We construct all of our canopies from a material called Glass Reinforced Polyester (GRP). We have rigorously tested many materials with wind and imposed load specification to ensure they are as strong and resilient as possible.

    We’ve found that GRP is a highly reliable, a quality composite material that can stand the test of time against adverse weather conditions, with a service life of over 100 years.

    It’s also more sustainable and environmentally friendly than other materials such as steel and timber too!

  • Traditionally, the most popular colour for our patio canopies and carports are white, brown and light oak, all designed to match with the style of your home.

    However, if you would like to have a specific colour to exactly match the trim around your property, then we can manufacture this to your exact requirements if you provide us with the RAL code you would like.

    Our case studies will give you some good examples of the colours and types of styles our customers have chosen.

  • Thanks to our uniquely engineered designs and manufacturing process, you can have a patio canopy or carport projected from the side of your home as far as 12ft (3.6m). This enables the installation to be completely self-supporting with a cantilever construction.

    As our canopies are modular, there is no limitation on the length it can run down the side of your house. The height is also fully adjustable to meet all of your needs – useful if you would like to protect your caravan during the winter months.